{"id":205336,"date":"2015-02-02T11:47:43","date_gmt":"2015-02-02T09:47:43","guid":{"rendered":"http:\/\/www.nationalturk.com\/?p=205336"},"modified":"2015-02-02T11:47:43","modified_gmt":"2015-02-02T09:47:43","slug":"istanbullu-taksiciler-opusen-ciftlerden-sikayetci-205336","status":"publish","type":"post","link":"https:\/\/www.nationalturk.com\/tr\/istanbullu-taksiciler-opusen-ciftlerden-sikayetci-205336\/","title":{"rendered":"\u0130stanbullu taksiciler \u00f6p\u00fc\u015fen \u00e7iftlerden \u015fikayet\u00e7i"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-205337\" src=\"http:\/\/www.nationalturk.com\/tr\/wp-content\/uploads\/2015\/02\/taksi____-529x360.jpg\" alt=\"\" width=\"610\" height=\"380\" title=\"\"><\/p>\n<h1>\u0130stanbul&#8217;da taksicilerin en \u00e7ok, trafik yo\u011funlu\u011funu g\u00f6rd\u00fc\u011f\u00fcnde ara\u00e7tan inen, bozuk paras\u0131 olmayan, trafik kurallar\u0131n\u0131n ihlalini isteyen ve a\u015f\u0131r\u0131 alkoll\u00fc m\u00fc\u015fteriler ile ara\u00e7lar\u0131nda \u00f6p\u00fc\u015fen \u00e7iftlerden \u015fikayet ettikleri ortaya \u00e7\u0131kt\u0131.<\/h1>\n<p>\u0130stanbul Taksiciler Esnaf Odas\u0131 (\u0130TEO) ile \u0130stanbul Psikoloji Okulu i\u015fbirli\u011fiyle d\u00fczenlenen ve Hali\u00e7 \u00dcniversitesi Psikoloji Ana Bilim Dal\u0131 Ba\u015fkan\u0131 Yrd. Do\u00e7. Dr. Sevda B\u0131kmaz ve Prof. Dr. Ar\u015faluys Kay\u0131r taraf\u0131ndan verilen psikoloji e\u011fitimlerinde taksiciler \u015fikayetlerini dile getirdi.<\/p>\n<p>E\u011fitim program\u0131 i\u00e7erisinde taksicilerden gelen \u015fikayetleri de\u011ferlendiren proje grubu, \u0130stanbul&#8217;daki taksicilerin en sevmedi\u011fi \u015feyin, baz\u0131 \u00e7iftlerin ara\u00e7lar\u0131nda \u00f6p\u00fc\u015fmesi oldu\u011funu belirledi.<\/p>\n<p>Ara\u015ft\u0131rmada, trafik yo\u011funlu\u011funu g\u00f6rd\u00fc\u011f\u00fcnde taksiden inen, bozuk paras\u0131 olmayan, agresif, uygun olmayan yerlerde binmek veya inmek isteyen, acelesi oldu\u011fu i\u00e7in trafik kurallar\u0131n\u0131n ihlalini isteyen, arac\u0131n\u0131 a\u015f\u0131r\u0131 kirleten ve hayvanlar\u0131n\u0131 kafessiz bir \u015fekilde taksiye alan ya da a\u015f\u0131r\u0131 alkoll\u00fc m\u00fc\u015fterilerin de taksicilerin sevmedi\u011fi di\u011fer m\u00fc\u015fteri tipleri oldu\u011fu tespit edildi.<\/p>\n<p>AA muhabirine ara\u015ft\u0131rma sonucunu de\u011ferlendiren \u0130TEO Ba\u015fkan\u0131 Yahya U\u011fur, oda olarak yapt\u0131klar\u0131 t\u00fcm \u00e7al\u0131\u015fmalar\u0131n, hizmet kalitesini art\u0131rmaya y\u00f6nelik oldu\u011funu belirterek, vard\u0131klar\u0131 sonucun kendilerini memnun etti\u011fini s\u00f6yledi.<\/p>\n<p>U\u011fur, bug\u00fcne kadar yolcular\u0131na daha kaliteli hizmet verebilmek i\u00e7in pek \u00e7ok e\u011fitim \u00e7al\u0131\u015fmas\u0131 d\u00fczenlediklerini anlatarak, &#8220;Belli aral\u0131klarla m\u00fc\u015fterilerimize y\u00f6nelik ara\u015ft\u0131rmalar yapt\u0131k ve taksiciler ile ilgili g\u00f6r\u00fc\u015flerini ald\u0131k. B\u00f6ylece m\u00fc\u015fterilerimizin bize olan bak\u0131\u015f a\u00e7\u0131s\u0131n\u0131 g\u00f6rd\u00fck ve \u00e7al\u0131\u015fmalar\u0131m\u0131za bu do\u011frultuda y\u00f6n verdik. Son yapt\u0131\u011f\u0131m\u0131z \u00e7al\u0131\u015fmada ise meslekta\u015flar\u0131m\u0131z\u0131n g\u00f6z\u00fcnden m\u00fc\u015fterilerimizi de\u011ferlendirdik. Bilindi\u011fi \u00fczere bizler 24 saat trafikteyiz. Bu sebeple her t\u00fcrl\u00fc m\u00fc\u015fteri davran\u0131\u015f\u0131 ile kar\u015f\u0131la\u015fmam\u0131z m\u00fcmk\u00fcn. M\u00fc\u015fteri davran\u0131\u015flar\u0131n\u0131 \u00f6zellikle ara\u015ft\u0131rmak istememizin sebebi bu bilgileri yolcular\u0131m\u0131zla payla\u015f\u0131rsak onlar\u0131n da bizlere kar\u015f\u0131 daha anlay\u0131\u015fl\u0131 davranaca\u011f\u0131n\u0131 d\u00fc\u015f\u00fcnd\u00fck&#8221; diye konu\u015ftu.<\/p>\n<p>Taksinin bir toplu ta\u015f\u0131ma arac\u0131 olmad\u0131\u011f\u0131n\u0131 dile getiren U\u011fur, ancak meslekta\u015flar\u0131n\u0131n dar bir alanda ve g\u00fcn\u00fcn her saati bir\u00e7ok ki\u015fiye hizmet verilen bir ara\u00e7ta \u00e7al\u0131\u015ft\u0131klar\u0131 i\u00e7in, m\u00fc\u015fterilerin de baz\u0131 konulara hassasiyet g\u00f6stermesini istediklerini kaydetti.<\/p>\n<p>U\u011fur, kar\u015f\u0131l\u0131kl\u0131 hassasiyetin yolculu\u011fun kalitesini daha da art\u0131raca\u011f\u0131n\u0131 ifade ederek, \u015f\u00f6yle devam etti:<\/p>\n<p>&#8220;Yapt\u0131\u011f\u0131m\u0131z \u00e7al\u0131\u015fman\u0131n sonucunda taksilerimizin i\u00e7inde fazlas\u0131yla rahat davran\u0131\u015flar sergileyen ve bizlerin ahlak yap\u0131s\u0131yla uygunluk g\u00f6stermeyen hareketlerin esnaf\u0131m\u0131z\u0131 en \u00e7ok rahats\u0131z eden konu oldu\u011funu tespit ettik. Yine taksicilerimizi yo\u011fun trafik b\u00f6lgesine y\u00f6nlendiren ama trafi\u011fi g\u00f6r\u00fcnce taksiden inen m\u00fc\u015fterilerimiz de esnaf\u0131m\u0131z\u0131 zor durumda b\u0131rak\u0131yor. \u0130nan\u0131yoruz ki taksi m\u00fc\u015fterilerimiz kendilerini meslekta\u015flar\u0131m\u0131z\u0131n yerine koyup empati ile yakla\u015ft\u0131klar\u0131nda bizleri daha iyi anlayacak ve onlara g\u00f6sterdi\u011fimiz sayg\u0131y\u0131 onlar da bizlere g\u00f6sterecek.&#8221; (AA)<\/p>\n<!-- Error, Advert is not available at this time due to schedule\/geolocation restrictions! -->\n","protected":false},"excerpt":{"rendered":"<p>\u0130stanbul&#8217;da taksicilerin en \u00e7ok, trafik yo\u011funlu\u011funu g\u00f6rd\u00fc\u011f\u00fcnde ara\u00e7tan inen, bozuk paras\u0131 olmayan, trafik kurallar\u0131n\u0131n ihlalini isteyen ve a\u015f\u0131r\u0131 alkoll\u00fc m\u00fc\u015fteriler ile ara\u00e7lar\u0131nda \u00f6p\u00fc\u015fen \u00e7iftlerden \u015fikayet ettikleri ortaya \u00e7\u0131kt\u0131.<\/p>\n","protected":false},"author":4,"featured_media":205339,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6155,5005,6805],"tags":[172294,7487],"class_list":["post-205336","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gundem","category-manset","category-turkiye","tag-istanbul-taksiciler-esnaf-odasi","tag-taksi"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/posts\/205336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/comments?post=205336"}],"version-history":[{"count":0,"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/posts\/205336\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/media\/205339"}],"wp:attachment":[{"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/media?parent=205336"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/categories?post=205336"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nationalturk.com\/tr\/wp-json\/wp\/v2\/tags?post=205336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}